Careers
Join Our Caring Team
At Panther Funeral Parlour, we believe that serving families during their time of grief is a calling. We are looking for compassionate individuals who share our values.
Receptionist / Client Liaison
Welkom, Free StateFull-time · PermanentFuneral Services
Meaningful Work
Serve families in their most difficult moments
Growth Opportunities
Internal advancement as we expand across the Free State
Stable Employment
Permanent position with market-related salary
Training Provided
Full onboarding and ongoing professional development
Key Responsibilities
- Welcome and assist bereaved families with warmth and empathy
- Handle inbound calls, WhatsApp messages, and walk-in clients
- Capture client information accurately into our internal systems
- Coordinate funeral arrangements and scheduling
- Liaise with funeral directors, churches, and cemeteries
- Process funeral policy applications and payments
- Maintain filing and record-keeping standards
- Assist with general administration and office duties
Required Skills & Attributes
- Excellent communication in Sotho, Zulu, and English
- Compassionate, calm, and professional under emotional pressure
- Computer literate (MS Office, email, WhatsApp Business)
- Experience in administration or customer-facing role (advantageous)
- Valid driver's licence (advantageous)
- Available for weekend and after-hours standby rotation
Documents Required to Apply
- Updated CV / Resume
- Certified copy of ID document
- Certified matric / Grade 12 certificate
- Any relevant certificates (administration, office skills)
- Two contactable references
Ready to Apply?
Send your CV and supporting documents to our careers email. We review all applications personally.
careers@pantherfunerals.co.za